Questions & Answers

Questions & Answers

Have you ever had a question and either didn't know where to find the answer or were too afraid to ask? If so, you've come to the right place.

As the name would suggest, this section is a compilation of answers to the questions our clients commonly ask. Just start by following one of the links below.

If you think of question that is not on this list, please click on "Ask a Question" and let us know what you're thinking. If enough people ask the same question, we'll post the answer in this section for future visitors.

  1. How do I go about getting a security evaluation from Big Red Alert, Inc.?
  2. How long from the time I sign up for my new security system until it is installed?
  3. How long does it take to install my security system?
  4. How do I know I have all the security I need in the event of an emergency or catastrophic event?
  5. How do I know I am receiving the best security system and monitoring service available?
  1. Well, since you are here, we would suggest you use our online estimate request form. Otherwise, the best way to ensure that we get all the information necessary to do an accurate quote, give us a call and talk with one of our customer service representatives.

  2. Your new security system can usually be installed within 3-5 business days from the day your security evaluation is completed. Call our office to schedule a time that best fits into your schedule.

  3. How long does it take to install my security system?

    There really isn't a short answer to this question. It depends on the type of security system with which you decide to best secure your home or business. Most systems take between two and four hours to install. We also take the time to ensure that you and your family or employees know how to operate the system properly, so that in the even of an actual emergency everyone is trained and confident in what to do. Let us know when you need your job completed and we'll do our best to schedule that time for you. We go to great lengths to meet your most stringent demands.

  4. How do I know I have all the security I need in the event of an emergency or catastrophic event?

    Your Security Consultant walked you through three levels of security while in your home or business: good, better, and best. You chose which level of service best fit your home or business in accordance with your budget. You are able to upgrade your security system at a later date, although it is easier and more cost effective to install all the devices while the installation technician is out on the initial installation.

  5. How do I know I am receiving the best security system and monitoring service available?

    When you use Big Red Alert, Inc. and ADT, you can be assured that you are utilizing the best equipment and monitoring in the industry.

    Big Red Alert, Inc. uses Ademco equipment by Honeywell, the best security equipment in the industry. Your home or business will have the latest technology securing it, so that you have the peace of mind that you and your family or employees will be safe in the event of an emergency or catestrophic event.

    ADT is the leading provider of monitored alarm systems in the world. ADT has been in the business of securing homes and businesses for over 100 years, and secures over 6 million people. No one else compares to ADT!